Refund policy

You can always contact us for any return question at stitchedbystephaniellc@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items) We also do not accept returns for custom orders. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
No exchanges.

Refunds
No Refunds due to the handcraft skills and time put in each product we feel our product is not only as described but is as well a valuable product.

Refund policy

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